Shipping Policy

At Melodyio, we take pride in the "behind-the-scenes" work. Every product is fine-tuned through a rigorous quality inspection and secured in premium packaging before it begins its journey to your doorstep.

1. The Processing Stage

Before we ship, we prepare.

Standard Turnaround: 2–5 business days.
Our Rhythm: Monday – Saturday (We take a break on Sundays and U.S. Federal Holidays).
Daily Deadline: Orders placed after 7:00 PM EST will be added to the lineup on the next business day.

Special Projects:

Custom Creations: For personalized items, please allow an extra 1–3 business days for our team to perfect the details.
Volume Orders (50+ items): Large orders may require a lead time of 7–10 business days depending on our current production volume.

2. Shipping Performance & Delivery

Once your package is stage-ready, it is handed off to our trusted carriers (USPS, UPS, FedEx, or DHL).

Estimated Arrival: 5–12 business days post-processing.
Holiday Encore: During peak seasons (Black Friday, December holidays), shipping carriers often experience delays. To ensure your gift arrives on time, we suggest ordering at least 3 weeks in advance.

3. Simple Flat-Rate Shipping

We believe in transparency—no hidden fees, just one simple rate:

Standard Domestic Shipping: $6.99 USD flat rate for all orders.

4. Destination Notes

Currently, our logistics network is optimized for the contiguous United States. We do not offer shipping to:

Alaska, Hawaii, or U.S. Territories.
P.O. Boxes.
Military Addresses (APO/FPO/DPO).

To guarantee a successful delivery, please provide a physical residential or business street address.

5. Follow the Journey (Tracking)

Stay connected with your order from our door to yours.

Instant Update: A Tracking Number will be sent via email or SMS the moment your label is scanned.
Data Sync: Please wait 24–48 hours for the carrier’s system to reflect the package's real-time location.