Payment Methods
Payments & Order Processing
At Melodyio, we aim to make the checkout process clear, secure, and reliable. Each step — from placing an order to final delivery — is designed to give customers confidence in how their purchase is handled.
Accepted Payment Methods
We accept a variety of major payment options, including Visa, Mastercard, American Express, Discover, and PayPal. All transactions are processed through encrypted, PCI-compliant systems to help ensure security and privacy.
Order Confirmation & Status Updates
After an order is placed, a confirmation email will be sent to the address provided at checkout. Updates will also be sent as the order moves through processing and shipment.
For custom or made-to-order products, production begins only after payment is received in full. This ensures proper handling and preparation of the item.
Data Security
Payment details are not stored on Melodyio servers. All transactions are handled securely by authorized third-party payment providers that use encryption and fraud-prevention systems.
Refunds
When a refund is required, it will be issued to the original method of payment. Processing times may vary depending on the payment provider.
Customer Support
For questions regarding payments, orders, or deliveries, please contact us at support@melodyio.com. Including your order number will help us respond more quickly.
Contact Information
MELODYIO LLC
56 W Del Mar Blvd, Pasadena, CA 91105, United States
support@melodyio.com
